A decision by the board that oversees the rates and quality of service of the state's public utilities is going to make it easier for the state's largest landline telephone and Internet company to be more responsive to its customers.

State regulators have approved a new oversight plan for FairPoint Communications, the region's dominant land-line phone company.

FairPoint Communications says 225 more homes and businesses in the town of Granville now have access to high-speed internet services.

FairPoint addresses a number of challenges in customer service, billing and delivering broadband, VPR's Ross Sneyd provides analysis of the news and we listen back to the voices in the news.

FairPoint Communications has rebounded from its troubles of two years ago, and has addressed many of its service quality issues. That's the word from the state office that represents consumers.

FairPoint Communications says it will lay off 400 people over the next several months to help reduce its expenses.

FairPoint Communications says it's extended high-speed broadband access to almost 90 percent of its customers. The company faced a state-imposed deadline last week to expand the number of people who can get fast connections on their computers.

FairPoint Communications says it will settle $7 million in service quality penalties imposed by the state by expanding broadband Internet access to areas of Vermont currently without it.

Telecommunications company FairPoint has emerged from bankruptcy reorganization nearly 15 months after filing for Chapter 11 with a crushing debt load and a battered financial sheet.

FairPoint Communications is asking the Legislature to relax state regulations and reduce penalties for poor service. FairPoint says it needs the changes in order to compete fairly against other telecommunications providers.

FairPoint Communications may ask a federal court to overrule Vermont's rejection of the company's bankruptcy reorganization plan.

These were some of the voices in the news this week.

FairPoint Communications is weighing its options after the Vermont Public Service Board rejected the company's plan to work itself out of bankruptcy.

Maine regulators gave the green light, but Vermont's Public Service Board said "no" this week to a financial re-organization plan by Fairpoint Communications. VPR's Mitch Wertlieb speaks with Mike Smith, President of Fairpoint Communications in Vermong about whether the company will file a new plan with the board, or challenge the ruling in court. 

Vermont utility regulators have rejected a plan by FairPoint Communications to work itself out of bankruptcy. In a decision released on Monday, the Public Service Board said the proposed reorganization doesn't do enough to promote the good of the state of Vermont.

VPR's Jane Lindholm talks with the Vermont State President of FairPoint Communications and Vermont's Public Service Commissioner about Fairpoint's restructuring plans and its affect on ratepayers.

These were some of the voices in the week's news.

FairPoint Communications and unions representing nearly 3,000 employees in northern New England have reached a tentative agreement on a contract as FairPoint prepares to submit its bankruptcy reorganization plan.

For the third time since December, FairPoint Communications is pushing back the date for when it will submit its bankruptcy reorganization plan.

FairPoint Communications Inc. is again pushing back the date for filing its bankruptcy reorganization plan.