As Vermont heads into the heating season, the state has launched a major change in how it helps people who heat with wood. For the first time, the fuel assistance program is making benefits directly to people on electronic debit cards.

Winter is still a season away. But as the temperatures begin to drop, many are beginning to think about heating their homes - or, in some cases, helping their neighbors get the fuel they need. A program in Addison County is giving people wood to heat their homes.

Around 150 volunteers marked the anniversary of the September 11th terrorist attacks in true Vermont fashion Tuesday. They helped cut, stack and deliver firewood to needy families in Lamoille County.

Record-setting snowfall and sub-zero temperatures in the Northeast have led to increased demand for firewood this heating season. There's also been an up-tick in complaints by consumers who say they're getting less firewood than they pay for.